Product Info & Support

Using Our Site

• Technical Support
  FAQs and troubleshooting on all Franklin products, including eBookMan.
• ROLODEX® Software Downloads and PC Requirements
  PC Synchronization and Intellisync Mobile Desktop downloads.
• eBookMan® Downloads
  eBookMan® Desktop Manager and Intellisync® for use with Microsoft Outlook.
• Manuals
  Download manuals for Franklin products in Adobe Acrobat (.pdf) format.
• Customer Service
  Questions about orders, billing, warranties and returns.
• Product Registration
  The place to register your Franklin product, whether you bought it on our site or elsewhere.
• Find a Retailer
  Find out where else you can buy Franklin products, both on- and off-line.
• Catalog Request
  Have a product catalog sent to you by mail.
• Glossary of Terms
  Franklin product features defined.

• First-Time Visitors
  Create an account so you can buy and register products at Franklin's web site.
• Ordering and Shipping Information
  Payment information, taxes, and shipping charges.
• Privacy
  Read our Internet Privacy Policy.
• Website Help
  Help with web browser-related problems you may encounter while using our site.